On the morning of May 19, a delegation of Ho Chi Minh City Department of Information and Communications (DIC) led by Mr. Lam Dinh Thang - Director of DIC paid a working visit to Quang Trung Software City (QTSC).

Welcoming the delegation were Mr. Lam Nguyen Hai Long - CEO of QTSC and leaders of QTSC Telecom Center. At the meeting, the delegation was introduced to the operating model of QTSC Telecom Center, its IT services and solutions, as well as suggestions and recommendations related to activities of the center.

The delegation listened to the introduction of IT services and solutions provided by QTSC Telecom Center

The delegation was then guided by QTSC leaders to visit the working space and QTSC IOC (Integrated Operation Center). This is a centralized integration platform of individual management modules through the connection of IoT applications to serve monitoring, management and operation of the whole park with the aim to enhance service quality and customer support.

As long as the Internet is available, administrator can monitor the operating status of systems anywhere thanks to IOC, capturing problems instantly via email and SMS. QTSC leaders can view visual statistical reports of monitoring and operating systems in a variety of graphs and statistics, thereby supporting leaders in analyzing, forecasting and making decision. From these statistical reports, the leader can aim for an expansion plan in integrating more solutions, expanding infrastructure or adding automatic control systems to improve management efficiency, increase customer satisfaction for QTSC's services.

Visiting QTSC IOC

Following the program, the delegation moved to QTSC Telecom Center to visit data center infrastructure QTSC-IDC and functional subdivisions ensuring the data system operates smoothly 24/7.

Visiting data center at QTSC Telecom Center

Source: QTSC